Rating

5.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Helping customers with their everyday banking. flexible in the sense of being in the banking hall, deposit machines and bulk routine

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • worked in customers servicing throughout my career and feel like i have developed my skills working here. The way I approach customers has been different in the past and definitely has improved here

    9/10

  • 3. To what extent do you enjoy your programme?
  • Whether it is due to the flow of the apprenticeship or covid i feel like i learn more whilst working in the banking hall rather than spending time in the banking hall

    5/10

  • 4. How well organised/structured is your programme?
  • Again whether it's due to covid, it has felt a bit of a mess. i have had three or four coaches however it has also been down to me with a lack of motivation

    3/10

  • 5. How much support do you receive from your employer?
  • Enough in a sense of the apprenticeship however plenty of support of my actual work in branch

    8/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • My first coach was brilliant, second was non existent and my third has supported me well but again my motivation is fairly low so i have not really helped her enough

    7/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • None really, but that is done to me as i prefer to learn while working with my colleagues and customers

    2/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • none at the moment however they can be charity walks we can take part in

    4/10

  • 9a. Would you recommend Lloyds Banking Group to a friend?
  • Yes


  • 9b. Why?
  • under the current circumstances i feel very looked after financially and my health well being.


  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?
  • have an open mind of what to expect as retail banking was not what i thought it would be. However i have thoroughly enjoyed my time here so far


Details

Level 2 Apprenticeship

Finance

Chichester

February 2021


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