Claims Broker Review

When a a potential claim arises, the contractor will notify us of the damage, and we will circulate this incident to re-insurers and usually arrange for a loss adjuster to be appointed. On a daily basis I make sure that loss adjusters have all of the required documents from the client in order for them to investigate the claim. We regularly have meetings with a wide range of parties involved with the claim, such as Lawyers, Solicitors and Surveyors. I also work closely with our local WTW offices to ensure everyone involved has up to date information on the status of the claim. Once Covid-19 restrictions are lifted I will be going to visit the different construction sites with loss adjusters, claims handlers and the project team, to investigate the losses. I will be there to assist Insurance claims handler and client to reach a final decision on the indemnity that the client will receive.

My knowledge around Insurance has completely transformed! There are so many things I have learnt about Insurance that I would have never known without joining WTW. Studying for the CII examinations helps me to understand aspects of my daily work even more, which is also a great opportunity to learn more about the wider Insurance industry.

This programme is the perfect balance between study and day to day work. Having 20% off the job study time gives you the chance to learn within your team, and from the various examinations. I have a great team who always have so much enthusiasm towards their job, and support me with anything I need help on. There are always opportunities to speak to colleagues outside of your business unit, and attend training webinars on various topics that you wouldn't necessarily know from your role.

On the programme, you get 20% off the job learning time to study for your examinations. For each exam we have a tutor for our group, who will teach us on topics for a few hours about 6-8 times.

Working with people who love their job makes the working environment a very optimistic place to work at, despite working from home. I couldn't ask for anything more from my manager and team members, they are all very supportive!

We have regular training sessions from various tutors depending on the examination we are currently working on. I can go to the training provider whenever I require help.

Very well. I learn more from this which I can implement into my role.

There are plenty of different things to get involved in such as inclusivity networks, events and webinars. You also have the option to volunteer somewhere for a day!

Yes

I couldn't work for a better company. I have support in all areas of my work, and there are always new opportunities to develop and grow.

Be yourself and try to relax in the interviews, they want to get to know you! Show your genuine passion towards the role and understand the company values well. Understand what makes WTW so different in comparison to other companies, and why the apprenticeship scheme would suit you well. There are many business units which could lie closely to your interests, for example if you like Art you could mention that the Fine Art department would be of interest to you. Explain how you like to learn. Do you prefer to work on Excel documents and programmes alone, or do you learn more by working on projects within a team?