Insurance Broker - Account Executive Review

I am a account executive at an insurance brokerage firm. On a day to day basis I service my clients accounts by generating slips, endorsements and invoices to ensure they have a smooth renewal process.

I have learnt a variety of new skills, mainly being the insurance process and communication. I now fully understand the insurance process from the start to the end and I am able to ensure the client gets a good outcome. My communication skills have been tested and proven many times in how to relay information to a stakeholder in the most effective way.

I enjoyed the programme to a certain point, it is good to be constantly exposed to learning opportunities and have access to a lot of support. However, I felt that there could be some more interaction from the tutors, all sessions are online now with many just reading from the book, so I found my independent study more helpful.

The programme itself I didn't find to be that structured, there are a lot of moving parts with the 20% OTJ, Knowledge assignments, DIP, gateway and it is easy to fall behind in some areas if not kept on top of. However, my tutor was really good in creating a structure that worked for me.

My employer was very good in giving me the time I need for independent study, although I would say that being the first apprentice in my team I felt I did not have some to talk to/relate to in regards to any bumps in the road I was having as my employer was not entirely aware of what I needed to complete on the programme.

My tutor was excellent in giving me support, he gave personal 1 on 1 sessions when I was struggling with particular exams and he was very organised which made my life a lot easier.

Toward the end of my DIP I found that I could apply some bits I was learning to my role, albeit a small amount, and it has given me a base understanding of Insurance in general.

I am exposed to a surplus of extra-curricular activities at work, I regularly attend professional networking events in London such as Women in Renewables and having meetings with a variety of underwriters. There are sports team aswell but I personally haven't been involved in one.

Yes

Always exposed to learning and growth opportunities, there is a good vibe and buzz around the office where I have met a lot of good, interesting people and there is always someone to talk to if you require support.

Even though we can work remotely I think it is very important to come into the office regularly, be confident and talk/network with as many people as possible.