Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Team supervisor is part of the management and overseas the day to day running of the store shop floor and the team members. Providing customer service

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Developed from 6 hour weekend contract to 35 hours a week. Now on the apprentice programme and I am advancing and perfecting my skill set and gaining confidence.

    10/10

  • 3. To what extent do you enjoy your programme?
  • Great confidence boost in my knowledge and understanding of my role. Continuous levels of development through the modules and e-learning giving me a fuller understanding of the retail environment.

    10/10

  • 4. How well organised/structured is your programme?
  • Very organised and easy to navigate with the help and support of my mentor

    10/10

  • 5. How much support do you receive from your employer?
  • My manager is Always asking questions and how I am getting on with the programme.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Great support and feedback on my module uploads

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • Gives me a fuller understanding of the role and the retail environment

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • No not at the moment

    10/10

  • 9a. Would you recommend Wilko to a friend?
  • Yes


  • 9b. Why?
  • Great place to work and develop


  • 10. What tips or advice would you give to others applying to Wilko?
  • Have given me grata opportunities while working there


Details

Higher Level Apprenticeship

Customer Service

Wishaw, Lanarkshire

January 2021


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