Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Team supervisor is part of the management team and overseas the day to day running of the store shop floor and team members. Providing leadership and customer service. As well as a duty of care to both Team members and customers within the store environment.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt how to drive and lead a team to successful outcomes, great leadership skills, confidence in my abilities and great organisational skills.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I think this programme has allowed me to see my true potential and abilities that can often pass you buy as daily goals and achievements being met. It has gave me even more confidence to grow and develop within my role and strive for greatness.

    10/10

  • 4. How well organised/structured is your programme?
  • I have a clear overview of my progress and clear structure of what is expected of me with my work load and deadlines. It is clearly communicated to me during my mentoring sessions both verbally and written.

    10/10

  • 5. How much support do you receive from your employer?
  • Asks regularly how I am getting on and has offered support where time permitting during store hours if required. If ever I am struggling to ask for help.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Great support and guidance during remote zoom calls both verbal and written support and. Guidance towards topics and work load expectations.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I have more confidence over all in my abilities and can see areas of opportunity after working on specific modules/coursework often adding in new ideas in store to constantly improve.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Just now during COVID we cant really do any activities however we have done various amount of charity events in the past , fun days, cleaned up local parks and woodland, painted local nursing homes and kids back to school Fun day competitions with in the shopping centre.

    10/10

  • 9a. Would you recommend Wilko to a friend?
  • Yes


  • 9b. Why?
  • We have great variety in store with products with great prices we are a family workplace that has a close team spirit that pull together.


  • 10. What tips or advice would you give to others applying to Wilko?
  • Be yourself ! And strive for what you want to achieve there are an array of opportunities within the company you can get involved with.


Details

Higher Level Apprenticeship

Customer Service

Wishaw, Lanarkshire

February 2021


View More Reviews
Recruiting? See how we can help you