Retail assistant Review

by Iceland

Best Apprenticeship Employer

Rating

9.1/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Can vary from managing the online pickers in the morning, to handling the frozen delivery during the day time. Sometime I will do a checkout shift

10/10

2. Have you learnt any new skills or developed existing skills?

I have learnt more about interacting with the customers I am faced with on a daily basis. I have learnt how to communicate more effectively

9/10

3. To what extent do you enjoy your programme?

To the extent of enjoying learning ways to make sure I am doing everything in my power to do things correctly and to Iceland’s standards

10/10

4. How well organised/structured is your programme?

Very well organised. Everything is sections so I know exactly what I am doing and what I much do next

10/10

5. How much support do you receive from your employer?

A lot of support. My store manager was very pleased to hear that I was taking on this apprenticeship. He is always giving me pointers and helping me out

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

Again, a lot. My trainer is extremely helpful in any situation that I need help on or am stuck in

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It helps me with interacting with the customers, and communicating better. This is all really helpful in my job role as I am faced with these things on a daily basis

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

There were but COVID restrictions has stopped any for now

4/10

9a. Would you recommend Iceland to a friend?

Yes

9b. Why?

Great place to work. They understand the work home life balance and care about your development whilst you work there

10. What tips or advice would you give to others applying to Iceland?

Be honest and yourself