Retail assistant / cashier Review

by Iceland

Best Apprenticeship Employer

Rating

6.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • My role is to serve customers on the till and help out on stock when needed. I’ve also got a little experience with sorting deliveries

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I’ve learned about different types of customers and how they effect the work place and need to be treated differently

    8/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy my programme, but i don’t feel like it’s the full 100% with Covid :(

    8/10
  • 4. How well organised/structured is your programme?

    • Very well organised!

    8/10
  • 5. How much support do you receive from your employer?

    • I receive a lot of support from my employer and my manager is also there if I get stuck.

    7/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • My training provider is really supportive and she always makes it known that she’s there whenever i need help

    7/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I’m still too early in the programme to say.

    3/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • We do charity events mainly which are always different

    5/10
  • 9a. Would you recommend Iceland to a friend?

    • Yes

  • 9b. Why?

    • It’s a good company to work for as they help you better yourself and you can always progress

  • 10. What tips or advice would you give to others applying to Iceland?

    • Don’t be put off by the awkward customers and enjoy it

Details

Level 3 Apprenticeship

Customer Service

Gateshead

January 2021

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