Rating

9.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My role is very varied it can include checkout stock control, cashing up, duty manager

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have developed new skills in stock control and duty manager role

    10/10

  • 3. To what extent do you enjoy your programme?
  • So far it has been good although not to challenging but this may change

    10/10

  • 4. How well organised/structured is your programme?
  • It has been well organised especially due to the current covid restrictions

    10/10

  • 5. How much support do you receive from your employer?
  • So far so.good will be interesting to see if the course becomes more challenging

    9/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Excellent support when required answers emails and texts promptly

    9/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I think that will be discovered when I get further into the course

    8/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • I am currently the Talking Shop Rep at my store giving me a different insight into how the company works

    8/10

  • 9a. Would you recommend Iceland to a friend?
  • Yes


  • 9b. Why?
  • I have found them really supportive and they look after their staff really well


  • 10. What tips or advice would you give to others applying to Iceland?
  • Be honest in all your dealings with the company


Details

Level 2 Apprenticeship

Customer Service

Huntingdon

January 2021


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