Supervisor Review

by Iceland

Best Apprenticeship Employer

Rating

8.5/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Day to day I manage a team making sure the stock is on sale customers are happy. Hitting targets for our store and achieving great results, safety with fire exit checks and product recalls are done on time. Cashing up at the end of the night, and backing the bricks. Opening and closeting the store ordering uniforms and change for the safe.

9/10

2. Have you learnt any new skills or developed existing skills?

How to deal with customers, giving great customers service. Running a team smoother, balancing task better.

8/10

3. To what extent do you enjoy your programme?

I enjoy my programme, Gives me better understanding how to deal with staff and customers. How to communicate motivate giving a better work experience for learning or enjoyment. Developing myself to help develop someone els is a good feeling.

9/10

4. How well organised/structured is your programme?

I enjoy my program, help is always there when I need it. They try to encourage me to do better and learn different ways form to to take things in better. The program is a year long which is a good time line, don’t feel rushed or panic. Overall I really enjoy it.

9/10

5. How much support do you receive from your employer?

I receive all the support I need from English and math to a simple question regarding my apprenticeship

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

I receive a lot of support from my training provider, always happy to help any way he can.

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I have seem a big difference in how I lead and help customers and staff only after a few months on this course. My manager is very happy with the changes that I have done and can see me getting better each day.

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

No due to covid

6/10

9a. Would you recommend Iceland to a friend?

Yes

9b. Why?

It’s a great place to work, we treat each other like family. Progress to leadership if that’s what you would like to do, flexible hours and days good rate of pay

10. What tips or advice would you give to others applying to Iceland?

Give it your best, be yourself and polite. Treat people the way you would like to be treated, we are a family