Admin Apprentice Review

My role is working in the business support team within a charity who work in the criminal justice system. My role is to produce administrative support towards the team. I produce reports which get sent out to contractors and also internally and i also input the raw data. The projects that i deal with also means i have a lot of interaction with external people meaning i use a phone and email system a lot. I also deal with the generic email address on a rota basis with the other team members in the admin department as well as answering and dealing with equerries via the phone.

Since starting here with LAT I have developed a wide range of skills as well as learning lots of new things regarding the criminal justice system. During this apprenticeship I have also gained my qualifications in Maths and ICT which i can use for my future career path. As well as this I have completed internal training with LAT online here i learned about Safeguarding adults and children, GDPR Training and also training regarding the prevent programme and equality and diversity. I have also completed First Aid training. Over the year i have developed more better ways of time management and priortising tasks.

I have really enjoyed my programme with LAT and also with LSP. I work in a very understanding and helpful team where any questions or answers i have will be answered. The course has given me a basic understanding of admin office day to day work. I hope following the completion of this course that i can progress onto my level 3. I find that the work i do really ties into the nature of work we do.

Due to my old provider been closed and only with LSP for just over a month i haven't had much opportunity to see the way they work. However, so far i am more than happy with the way my tutor has been and the support she has offered.

My employer is extremely helpful in that they allow us certain times of the week to complete our apprentice work sometimes more extension if work is required more urgently. My manager is extremely supportive and ensures and we regularly get support from her if anything is needed.

So far my training provider are very responsive and always help with anything that i require. My tutor has always been very accommodating and explained things into detail if required.

I believe i answered this question further up. However, i have learnt a lot about the criminal justice system while within this role

At the moment we do not due to COVID 19. However we sometimes run quizes which all staff can take part in.

Yes

Easy and no hassle

Not sure if this means for LAT or LSP