Desktop Support Apprentice Review

by Sage

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • taking calls, resolving tickets, configuring laptop and phones for new and existing colleagues.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes, everyday I'm learning new skills and getting experience.

    10/10
  • 3. To what extent do you enjoy your programme?

    • 10/10

    10/10
  • 4. How well organised/structured is your programme?

    • very well.

    10/10
  • 5. How much support do you receive from your employer?

    • Any help or support I need, I can always rely on my employer and my team.

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Okish

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • a lot

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Yes, at my company everyone gets 5 foundation days. To do charity work and help local neighbourhood.

    10/10
  • 9a. Would you recommend Sage to a friend?

    • Yes

  • 9b. Why?

    • One of the best company I have ever worked for. Its a place I feel safe and confident to do my job. Friendly colleagues and supportive teams.

  • 10. What tips or advice would you give to others applying to Sage?

    • Just be relaxed and be yourself.

Details

Level 3 Apprenticeship

Information Technology

London

June 2020

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