Customer experience team manager Review

by Optivo

Rating

8.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Manage a repairs team for social housing Multi media

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learnt many skills already , or just amending what I do to get better outcomes

    8/10
  • 3. To what extent do you enjoy your programme?

    • Sometimes difficult to find time , but I enjoy the challenge

    9/10
  • 4. How well organised/structured is your programme?

    • Very organised and great support from tutor

    9/10
  • 5. How much support do you receive from your employer?

    • As much as needed

    8/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Lots of support Very flexible with time as well which is appreciated

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I think there are lots of ways it has helped

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Yes .. quizzes and get together

    9/10
  • 9a. Would you recommend Optivo to a friend?

    • Yes

  • 9b. Why?

    • Great employer with great rewards And doing something good

  • 10. What tips or advice would you give to others applying to Optivo?

    • Look at the role profile

Details

Level 3 Apprenticeship

Business Operations

Sittingbourne

May 2020

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