Team Leader Review

Team Leader with 4 staff. Setting weekly, monthly, yearly targets.Setting clear objectives. Monitoring work from team. Completing 1:1's. Call monitoring. RTW meetings. Sickness/A/L. Weekly meetings. Dealing with Queries. Compensation forms. Report raising. Authorising Goodwill payments. Raising compliments for staff & contractors.

things ive learned more about: emotional intelligence, learning styles, how to motivate, building relationships, active listening, equality & inclusion,

i am enjoying the course very much. It has helped me to evaluate my teams learning styles, their emotional wellbeing, and how to be a better leader and mentor. Though it has been hard going sometimes with the workload, i feel i have learned a lot.

The course has been structured well i believe, from the induction, which gave us an idea of the workload we would have, through all the different workshops, all the information provided, and the support i've had from my tutor

As my Manager is also completing the course, i've had all the support i need from my Employer.

i have a great Tutor, who supports me. I have access to all the information i require to complete the course. i'm enjoying the course very much.

the course has taught me many things: self awareness of me and my team, learning styles and how to adapt to each team member. Active listening. i feel im more connected to my team, i have also used some of the Modules learnt to good use.

this last year is an exception due to the outbreak, however previously the company has always had the following events: Summer BBQ, Winter Warmer, Halloween events, Xmas lunch, Xmas party, Giving Something back projects, team building events, helping local community projects, and many more events.

Yes

Optivo have a good culture, they are inclusive and treat their staff well. There is plenty of opportunity to progress within the company for all.

always check the specs of each role applying for, and make sure you have the knowledge and skills to cover all the parts of the role.