Duty manager Review

by Whitbread

Best Apprenticeship Employer

Rating

9.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I am a duty manager my role is to ensure that I am offering outstanding customer service and support, and look after the hotel as if it is my own

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have enhanced my communication and management skills

    10/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy it a lot, it’s a very exiting programme

    10/10
  • 4. How well organised/structured is your programme?

    • Very well structured and an organise

    10/10
  • 5. How much support do you receive from your employer?

    • I receive support from my employer buy having meetings about my course

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • I receive a lot of support from my provider we have regular meetings and one to one meetings

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I feel very well knowing this as it will help me build my confidence and help me grow bigger Into my role

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • I don’t know

    5/10
  • 9a. Would you recommend Whitbread to a friend?

    • Yes

  • 9b. Why?

    • It is a awesome job, the team is lovely, the atmosphere is great, there are many opportunities to progress an even study too.

  • 10. What tips or advice would you give to others applying to Whitbread?

    • Just be yourself, as that is what they are looking for

Details

Level 3 Apprenticeship

Hospitality Management

Luton, Bedfordshire

May 2020

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