Rating

8.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • On a day to day basis I spend my time helping customers with mortgage decision in principles. 1 day a week I study for my exams. I have 3 in total that I will be taking.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • yes, I will be learning a great deal and will be using this in my day to day role.

    9/10

  • 3. To what extent do you enjoy your programme?
  • I am very excited to complete my exams and get started embedding that into my new role. I love that I get a day a week to study. This helps achieve my desired outcome quicker.

    8/10

  • 4. How well organised/structured is your programme?
  • The first couple of months weren't very organised, purely due to Christmas and new year.

    8/10

  • 5. How much support do you receive from your employer?
  • HSBC are very supportive, it does work on customer demand however so if we are busy sometimes I can miss my study time.

    7/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • They have been good at answering queries.

    7/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • it is still earlier in my learning stage but I do feel more confident to talk to customers about this already.

    9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • yes but at this time I am concentrating on studying and meeting my objectives in my job.

    8/10

  • 9a. Would you recommend HSBC to a friend?
  • Yes


  • 9b. Why?
  • great company to work for, pay could be better


  • 10. What tips or advice would you give to others applying to HSBC?
  • start at the contact centre, branches pay less. don't worry about starting low because if you are motivated you can build yourself quickly.


Details

Level 3 Apprenticeship

Finance

Leeds

February 2020


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