Duty manager Review

by Iceland

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I am a duty manager and my day to day roles require me to look after the store during trade and durkng non trade hours. I have to manage staff to make sure the shop is looking at its full potential and all customers that enter my store are happy.

10/10

2. Have you learnt any new skills or developed existing skills?

I have learnt cash handling, how to manage a team, i have developed my customer service skills so i am a happy go to person! Never have anything bad said about me from anyone. I have learnt the timing things have to be done in and i have learnt how to keep situations under control

10/10

3. To what extent do you enjoy your programme?

Ive only just started my program but so far i am enjoying the way its being treated. As my trainer has kept me informed with everything and has treated me to the best of her ablity. Made me feel very comfortable in my interview

10/10

4. How well organised/structured is your programme?

At the moment as ive only just started my program i am happy how its being dealt with. And happy how well it is going i am looking forward to progress in my apprentiship with life time training and iceland. So far i would recommened this to amyone i work with.

10/10

5. How much support do you receive from your employer?

So far i have received all the support i need within the company and within the apprenstiship guidelines. I have been given all the tools i need to progress the right way in my apprentivship also in the job role. I find it very easy to use all the website i have been told to use

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

At the moment i havent done any training towards qualfications as i still need to prove what i have as didnt in my interview stage. But i find that with my trainers help i will get everything i need to be able to do my course to my full potenial

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I beileve all the extra training that i am getti g will make me a better sales assiatant and a better duty manager and will help.me progress quickly within my company.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

N/A

10/10

9a. Would you recommend Iceland to a friend?

Yes

9b. Why?

Very good pay. Very good learning status. Very friendly staff all round (managment)

10. What tips or advice would you give to others applying to Iceland?

That you try very hard to get the job as will be the best descision youve made.