Finance apprentice Review

by Volkswagen Financial Services

Rating

6.2/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Speak with retailer and customer network looking to resolve issues sort finance and ensuring to follow the fca principles.

6/10

2. Have you learnt any new skills or developed existing skills?

I have learnt how to work by myself, part of a team. I now understand the FCA principles, I have learnt how to carry out more than one task at once and to manage stakeholder engagement

7/10

3. To what extent do you enjoy your programme?

I enjoy the fact that we get to move around however when I started I expected to role to be a bit different, the jobs roles are low skill and I would rather do stuff that us more engaging and has more transferable skills to move to other roles in the future

7/10

4. How well organised/structured is your programme?

I feel the programme is structured well and it is organised so that we see lots of the customer operations areas.

7/10

5. How much support do you receive from your employer?

We receive coaching support within the roles we do, we have an escalation point from the external providers which helps us to get our work chased. I feel like we could have more help with further qualifications to help develop more.

6/10

6. How much support do you receive from your training provider when working towards your qualifications?

I feel the support from the training provider was minimal, I worked independently and chased a lot of my feedback, I felt like I had to figure out my own work to do at points, I also feel that there work was easy to do and could have provided a harder course

5/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I feel the qualification through the provider hasn't helped as much with my role as it was more reflection on what I have done. The LIBF qualification however was good as it helped to build regulation and industry understanding.

6/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

We sometimes have careers fairs and I am also involved with a school mentoring programme which is good as it has helped me to build some experience that I would not have before

6/10

9a. Would you recommend Volkswagen Financial Services to a friend?

Yes

9b. Why?

Large company, good networking opportunities, car scheme, ability to grow if you work hard you have the chance to progress.

10. What tips or advice would you give to others applying to Volkswagen Financial Services?

Show that you are will to work hard, have the right attitude to learn then you are able to get on well within the business.