Apprentice store manager Review

by Iceland

Best Apprenticeship Employer

Rating

7.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

On a day to day basis I am in charge of delegating roles and responsibilities to my colleagues. Reviewing planners and managing performance and ensuring customer satisfaction. While ensuring the store remains safe and legal.

7/10

2. Have you learnt any new skills or developed existing skills?

I’ve learnt how to manage my time more appropriately and how to prioritise workload for efficiently.

7/10

3. To what extent do you enjoy your programme?

I enjoy learning new topics and skills, skills I believe will help me in the long run when running a store of my own. However I do find that I sometimes struggle with working full time along with this programme

6/10

4. How well organised/structured is your programme?

I think the programme is very well structured. It’s simple to use the website which is where all the information is to answer your tutors questions and information for your end point assessment

8/10

5. How much support do you receive from your employer?

My area manager has been very supportive regarding the programme and has even printed useful documents to help translate jargon into common Iceland phrases ect to help ensure I know how to appropriately awnser questions.

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

My training provider is very supportive, they frequently email/ visit to check how my progress is and if there is anything I am struggling with or would like to talk through.

8/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I think this qualification helps me to see my role in a different view. Instead of just doing what the company have asked I now know the reasons behind why they have asked me to do this and how it affects the customer also

8/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

I attend area meetings where I learn about what’s been happening in the company and other stores. This is where store manager can also share their ways of working also. I will be attending the heart of Iceland event in March also which will give me an insight into head office and how they make decisions.

10/10

9a. Would you recommend Iceland to a friend?

Yes

9b. Why?

Iceland is a great place to work, it still has its morals and family values. Especially regarding the no palm oil incentive that launched a few years ago and the recent no plastic incentive which will see us going plasticless from 2023. The people also make Iceland an enjoyable place to work as we do treat each other as family

10. What tips or advice would you give to others applying to Iceland?

Try to be as flexible as you can regarding hours and days. Come in with a get ready to go attitude and ensure you maintain it. Sometimes it can feel like a thankless job but when everything goes right is definitely a place you want to work at. Don’t be afraid to get your hands dirty when you need too