Rating

3.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • The duty of the manager involves mainly, running a store with to meet the expected sales, expectation of the standards, availability of the products for the costumers as well as leading a bunch team members. i lead my team to ensure they deliver steering wheel and KPI'S.

    3/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Behaviour, one thing that i could say they have worked on my behaviour and supported me to get the best out of me.

    5/10

  • 3. To what extent do you enjoy your programme?
  • Its too long, its the fact that its not as efficient as it should be and the follow ups are way to far away.

    1/10

  • 4. How well organised/structured is your programme?
  • its not organised as it should be, we will be changing trainers and not be happy about it but it wont be considered about how you feel anyway. Task delegation every trainer has their own way of working to adopt that it is very challenging and unfair

    1/10

  • 5. How much support do you receive from your employer?
  • most of of the time once you get them involved they will be involved and follow up with it.

    3/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • The actions are in place to work towards it.

    6/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • Most of the subject we have covered and the qualification that i will be getting will make me an better manager as one of my weaknesses was behaviour aspect and covering leadership topic along with honest conversation has impacted my day to day basis in my role.

    6/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • we have regional conferences once in a year where all the managers get together and also area meetings monthly to see where we are as an business.

    3/10

  • 9a. Would you recommend Iceland to a friend?
  • Yes


  • 9b. Why?
  • Its an family business and you can feel it and you will get treated like one as soon as you join however, the pay in the other hand isn't great so if you are passionate about the role they will love it but if they want just a job its not for them.


  • 10. What tips or advice would you give to others applying to Iceland?
  • i will definitely recommend to join if you want an family/friendly environment. One advice that i could give is you will have to be fully committed to job that you're doing and there will be a lot personal timing given away.


Details

Higher Level Apprenticeship

Customer Service

Hackney

August 2019


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