Apprentice Review

by Superdrug

Rating

6.8/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I attempt to deliver the best possible customer service, while promoting our latest promotional offers and completing and meeting requirements, like process jobs, maintaining stands and being approachable and friendly.

8/10

2. Have you learnt any new skills or developed existing skills?

I’ve become more confident and understand the basic requirements within the organisation, gaining knowledge on the products and the business.

8/10

3. To what extent do you enjoy your programme?

The programme has really boosted my confidence and helped me come out of my shell both in and outside of the workplace

7/10

4. How well organised/structured is your programme?

I am given set task each day and organise it in a way that all deadlines are met.

6/10

5. How much support do you receive from your employer?

I receive a lot of support from my colleagues on an everyday basis, which helps encourage me to do my best. And I know if I have any questions, they can easily be answered by the help of my team.

8/10

6. How much support do you receive from your training provider when working towards your qualifications?

Each visit I receive verbal feedback and I’m able to improve each week with the help of my assisor

7/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

My qualification allows me to understand the organisations basic rules, rights and expectations, giving me an understanding of how to behave and progress while working. This then gives customers the best possible trip to our stores, as I am then able to meet their needs.

8/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

N/A

2/10

9a. Would you recommend Superdrug to a friend?

Yes

9b. Why?

As it’s an amazing environment to work in and educates you on the expectations and policies on the business. It’s also i great way to boost your confidence and learn so many new things, while delivering good service and keeping customers satisfied.

10. What tips or advice would you give to others applying to Superdrug?

To be open minded and positive on your journey through the company, to also treat everyone with respect and allow your confidence to break through.