Customer Service Review

by Sage

Best Apprenticeship Employer

Rating

8.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Involves ensuring i meet sage's standards for customer service and helping customers to the best of my ability

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • i have developed my communication skills

    9/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy it a lot

    8/10
  • 4. How well organised/structured is your programme?

    • very well organised and structured

    8/10
  • 5. How much support do you receive from your employer?

    • a lot of support is there when i need it

    8/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • i know i can email them or see them whenever and receive help

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • it helps a lot

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • no

    8/10
  • 9a. Would you recommend Sage to a friend?

    • Yes

  • 9b. Why?

    • it is a good place to work and the company takes care of its employees

  • 10. What tips or advice would you give to others applying to Sage?

    • make sure it is the job for you and that you could do this role daily as some people join and realize its not for them

Details

Level 2 Apprenticeship

Accounting, Finance

Gosforth, Tyne and Wear

May 2019

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