Rating

8.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Day to day running of the store making sure we are legal and compliant. Training the team, recruiting new members and promoting internally. Deal with external bodies coming into the store, helping customers, making sure the store is full and available for customers and delivering great standards. Make sure the home delivery service is run efficiently and dealing with stockloss issues.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • 9/10

  • 3. To what extent do you enjoy your programme?
  • 8/10

  • 4. How well organised/structured is your programme?
  • 8/10

  • 5. How much support do you receive from your employer?
  • 9/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • 8/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • 9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • 10/10

  • 9a. Would you recommend Iceland to a friend?
  • Yes


  • 9b. Why?
  • Lots of opportunity to develop and progress within the company and a family feel


  • 10. What tips or advice would you give to others applying to Iceland?
  • You need to be flexible, be prepared to occasionally work in your own time. Sufficient and reliable to the company.


Details

Higher Level Apprenticeship

Customer Service

Enfield, Greater London

May 2019


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