Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Taking care of the team. Providing an excellent customer service. Being a DGM when the GM is not present. Counting the money in the tills and the safe. Being DPS when needed. Taking care of the stock and the beer cellar. Taking deliveries in. Cleaning the bar and the floor.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes. I have learnt how to manage a team and a good teamwork. How to make a team brief meeting. How to properly take care of the different types of beer. Also I have learnt about the different laws in UK about the health and safety and the drinking licenses.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy the programmer as much as it’s possible. I’m working almost every day but I always find a time and place to do my meeting and my homework. I study home most of the time and on the meeting we double check whatever I learned at home.

    10/10

  • 4. How well organised/structured is your programme?
  • In the beginning it was a bit shaky. They changed my teacher 2 times after the first one just disappeared. After that I need have enough support for my English and Math but I manage somehow to take my certifications. Overall I was happy with my teacher who stayed until the end and was very helpful.

    10/10

  • 5. How much support do you receive from your employer?
  • I changed few managers over the course but my last one was very supportive and helpful with everything I asked. I’m thankful that I was assigned to this course because it helped me a lot in my job and my company didn’t ask for anything back, just being my best at work.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I received all the support I needed from my tutor. She helped me with all of the units over the year and at the end she helped me a lot with my final project. Thanks to her I passed all of the assignments that were to end the year at the course.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I feel like this qualification will help me a lot to achieve more than I ever wanted. I’m doing my 3rd level this year and thanks to this programme I can learn about being a manager and supporting my team and my pub. It helps me to perform better at work.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Unfortunately for now we don’t have any extracurricular activities at work. But we’re trying to come up with something that will be helpful to the team to do better at work and better teamwork. Also we’re trying to push thing forward to having some events at the pub which is gonna help for the profit.

    10/10

  • 9a. Would you recommend Greene King to a friend?
  • Yes


  • 9b. Why?
  • I would recommend GreeneKing to a friend because it’s good company to start your career in the hospitality industry. They offer a lot of professional progress to people who wants to be better at work. This is not another pub company, it’s a big family and friends with big hearts.


  • 10. What tips or advice would you give to others applying to Greene King?
  • Just be yourself. Don’t be scared to try new things. Life is too short to be scared. Go and meet new people. Experience everything you can. Don’t be shy. Be brave. Enjoy your life and work balance. Make friends. Make family. Be the best version you can be.


Details

Level 2 Apprenticeship

Hospitality Management

London

April 2019


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