1. Please give an overview of your role and what this involves on a day-to-day basis:
I am part of shared services and specifically credit control. The role includes a plethora of different tasks which keeps my role both interesting and challenging. The support from both my team and surrounding teams makes my role achievable as I don’t feel the whole pressure of taking on a full job role as a beginner may do.
2. Have you learnt any new skills or developed existing skills?
Communication skills have been developed emmensely. With the need to communicate with not only my direct team but also those who I must explain my enquiry too to receive the correct information and evidence to achieve the necessary end result. On top of this I must also contact vendors and suppliers as a key part of my job
3. To what extent do you enjoy your programme?
I wholly enjoy my role. It’s enjoyable, interesting, stretching and not top of this, satisfying! Having to analyse accounts and read the specific details to find the cause of the anomaly. The programme as a whole has been very supportive and has enabled me to develop my personal and professional skills
4. How well organised/structured is your programme?
The structure is amazing, considering it is the first year of my specific apprenticeship being run, I am amazed at how the well constructed the whole scheme is.
Although, there have been a few slight issues regarding the outsourced training through Kaplan. But this I see as purely teething problems as they’re not crucial nor detrimental.
5. How much support do you receive from your employer?
Plenty. From a business wide scheme for ‘personal development plans’, monthly/fortnightly/ or even weekly 1-to-1s (depending on what you need. The structured support system is perfect. Being allocated a ‘buddy’ who has been through a similar apprenticeship with the employer has enabled me to have someone, who isn’t my line manager, to discuss and let out more personal problems and ask for more casual support.
6. How much support do you receive from your training provider when working towards your qualifications?
So far this has been somewhat average. Considering I have only had two training sessions so far, I initially did feel that the provider was not totally supportive and could tell the difference between them and shall we say, college? But after communicating and voicing my concerns they have turned a new leaf and have offered plenty of extra support
7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
Crucial. By covering units that are not only directly involved in my day to day role but also ones that’s it not allows me to build a broader understanding of accounting and backing. So therefor enabling me to not be restricted in the future when considering future career progression.
8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
All sorts. From casual socialising with my team and function, through to seminars and conferences regarding the areas targets etc. Through to training weeks to develop personal skills and attributes. The. On top of this other activities such as a running club for example on set up by other employees, it truly is a welcoming community.
9a. Would you recommend Boots to a friend?
Everything. The support by the fellow employees makes the work environment welcoming and comfortable. The support by the employer makes my role both challenging but also interesting (which is crucial when you aspire to build a career from it. Following on from that, the progression within my employer is mind boggling.
10. What tips or advice would you give to others applying to Boots?
Be yourself. Before starting my assessment process with boots is had been to countless interviews with a plethora of different businesses from big to small. Always trying my hardest to be what THEY want. After the first morning of my assessment day I felt so relaxed and welcomed I knew this is where I wanted to work. I just played myself as normal as I could be, and guess what, I got it!
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