Customer Service advisor Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

9.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • customer service advisor, assisting customers with their everyday banking.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • yes i have

    10/10
  • 3. To what extent do you enjoy your programme?

    • i really enjoy the programme

    10/10
  • 4. How valued do you feel by Lloyds Banking Group?

    • very valued

    10/10
  • 5. How well organised/structured is your programme?

    • very well organised

    10/10
  • 6a. How much support do you receive from your training provider?

    • any support that required i will receive

    10/10
  • 6b. How much support do you receive from your employer?

    • all the support required

    10/10
  • 7. How well does your salary/package meet your costs?

    • could be paid more for the job role we do.

    8/10
  • 8. Are there many opportunities outside of work?

    • yes

    10/10
  • 9. Would you recommend Lloyds Banking Group to a friend?

    • Yes

  • 9b. Why?

    • good company to work for

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

    • be prepared to work hard

Details

Level 2 Apprenticeship

Finance

Scotland

May 2018

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