Home Insurance Advisor Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

8.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I work in a call centre advising people on their home insurance.

10/10

2. Have you learnt any new skills or developed existing skills?

Yes I have learnt the different processes that affect the business as a whole which in turn reflects on how I explain things to customers.

9/10

3. To what extent do you enjoy your programme?

I enjoy the program, I think it is able to give me a perspective I would otherwise not be able to realise.

10/10

4. How valued do you feel by Lloyds Banking Group?

Very valued, I know they acknowledge me as an individual and value any ideas I can bring to the table.

10/10

5. How well organised/structured is your programme?

I have had a more difficult experience with the program. Overall I have had 3 mentors which means I have had long gaps in between meetings. This has meant I have not yet completed my apprenticeship despite being signed on in 2016 and it taking a year maximum.

3/10

6a. How much support do you receive from your training provider?

I only met my first one once, to sign me up. The second sent was lovely, really helpful, cheerful and really helped if I didn't understand anything. I have yet to meet my third in person.

5/10

6b. How much support do you receive from your employer?

They are very supportive, they can see how this improves on my skills and so the business meaning they allow me to take time to do any work set and to meet the providers.

10/10

7. How well does your salary/package meet your costs?

Very well

10/10

8. Are there many opportunities outside of work?

There are a lot of opportunities I can take, I mainly focus on volunteering with charities. This can be supported, and even funded, by LBG.

9/10

9. Would you recommend Lloyds Banking Group to a friend?

Yes

9b. Why?

They are the most supportive company I have ever worked for. I am someone who does not have many qualifications and even the fact they offer this apprenticeship is something that is so appreciative.

10. What tips or advice would you give to others applying to Lloyds Banking Group?

Don't be afraid to stand out, they value any individual ideas you may have.