Switch and Transmission Engineer Review

by BT

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I am a BT field engineer and everyday is different. I often work on customer faults including faults with their landlines and broadband. I am always working with a lot of different people and learning all aspects of the business which is great. During my apprenticeship I have a lot of responsibilities but they are all monitored by someone so that I always know what I am doing. Each day I have different jobs all around my patch so I am always driving round in my van to a lot of different places which I particularly enjoy. Overall I love my apprenticeship a lot and cant wait to carry on with it.

10/10

2. Have you learnt any new skills or developed existing skills?

I am going up to college for one week a month for 5 months to get my level 3 NVQ which I see as an amazing opportunity. There is always someone who is willing to help me with everything that I do. Overall it is a great experience and I am gaining a lot of knowledge.

10/10

3. To what extent do you enjoy your programme?

I love the work itself, the team and the company as a whole.

10/10

4. How valued do you feel by BT?

I always get appreciation from my manager when I do something good, which is great because you know that everything you do gets noticed.

10/10

5. How well organised/structured is your programme?

Everything is completely organised to the minute which is amazing as you always know who you are working with on particular days and you are allowed study days, meaning that you never fall behind in your college course.

10/10

6a. How much support do you receive from your training provider?

I have an apprentice coach who often phones me up to see how I'm getting on with everything and I find that great as if I ever have any questions, he never hesitates to help me.

10/10

6b. How much support do you receive from your employer?

I receive endless support from my employer. BT as a whole always support you with what you do, they have such a positive attitude on everything that I get involved with.

10/10

7. How well does your salary/package meet your costs?

As an apprentice, the salary is incredible as there are targets to meet each year within your apprenticeship as in the knowledge you are gaining and if your manager is happy with all of these, then you get a yearly pay rise.

10/10

8. Are there many opportunities outside of work?

There are so many opportunities outside of work and you get 3 volunteering days a year to use at your own choice. Overall you are always able to meet knew people and go on a lot of socials.

10/10

9. Would you recommend BT to a friend?

Yes

9b. Why?

It is such an incredible place to work and I have already recommended BT to a few friends who are really interested in what they have to offer.

10. What tips or advice would you give to others applying to BT?

The main tip I would give is to be confident with the application process and it is not as daunting as it first seems.