Customer advisor apprentice Review

by NatWest

Best Apprenticeship Employer

Rating

5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I spend everyday cashiering. It’s okay can be boring and very stressful at times.

    5/10
  • 2. Have you learnt any new skills or developed existing skills?

    • The only new skills I have learnt would be working with cash and balancing tills etc.

    5/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy my job however the qualification providing financial services isn’t very dull and BPP don’t offer much support while completing the programme which is a shame as NatWest themselves are fantastic.

    5/10
  • 4. How valued do you feel by NatWest?

    • Valued

    5/10
  • 5. How well organised/structured is your programme?

    • Not very

    5/10
  • 6a. How much support do you receive from your training provider?

    • Not a lot. Communication is not the best at all.

    5/10
  • 6b. How much support do you receive from your employer?

    • Good support from employer. Branch manager is very supportive and nice.

    5/10
  • 7. How well does your salary/package meet your costs?

    • Adequate

    5/10
  • 8. Are there many opportunities outside of work?

    • Not really

    5/10
  • 9. Would you recommend NatWest to a friend?

    • Yes

  • 9b. Why?

    • Good company to work for with other jobs available if you would like to change to a different role.

  • 10. What tips or advice would you give to others applying to NatWest?

    • Interviews are not too hard. Normally consist of interview part, role play. Try to come across as confident and make sure you do your research into the banks principles

Details

Level 2 Apprenticeship

Finance

Central London & City

April 2018

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