1. Please give an overview of your role and what this involves on a day-to-day basis:
Job title: Test Analyst Daily tasks: Accepting / Rejecting test service requests from the client, entering data into different systems, handling client enquiries via email/phone, managing TSRs to make sure they are progressing Responsibilities: Entering accurate data into a number of systems, ensuring work is being done to meet SLAs.
2. Have you learnt any new skills or developed existing skills?
I've learnt a lot of technical skills including java, html, cucumber and selenium testing. I've also learnt a lot of interpersonal skills such as presentation skills and how to communicate effectively verbally and with body language.
3. To what extent do you enjoy your programme?
I enjoy coming to work every day as there is a good work-life balance, a relaxed atmosphere and friendly & supportive colleagues. There are also lots of opportunities for personal and professional development so there is never a dull moment, there is always something to do.
4. How valued do you feel by Capgemini?
I feel like I'm a valued member of Capgemini because I've received good feedback from managers. I've been recognized for being involved in extra-curricular activities and personally I feel like I'm a good ambassador for Capgemini and apprenticeships as a whole.
5. How well organised/structured is your programme?
My programme is well structured with a clear path for learning and development and there are support networks in place whenever help is needed in whatever area I might be struggling in. There are regular meetings in place to gauge performance and progress where feedback can be sought and identify areas for improvement.
6a. How much support do you receive from your training provider?
The support from the training provider could be better. It seems that they were having some issues with finding a suitable assessor for my group and communication hasn't always been as clear as it should have been.
6b. How much support do you receive from your employer?
There are a number of people I can go to for help and support so I feel like I can make my voice heard should there be any problems.
7. How well does your salary/package meet your costs?
Salary is well above the average apprenticeship rate so I am happy with this. There is also a clear structure for progression I can work towards to increase my salary.
8. Are there many opportunities outside of work?
Yes, there are lots of extra activities to get involved with. For example, I am part of a group of volunteers who are taking part in the Prince's Trust Million Makers challenge to raise £10,000 for the charity to help disadvantaged / under-privileged young adults.
9a. Would you recommend Capgemini to a friend? *
9b. Why? *
I would not hesitate to recommend Capgemini to anyone because it is truly a great company where if you put the work in, you will be rewarded. Work-life balance is great, colleagues are approachable and friendly at all levels and there are lots of opportunities to progress.
10. What tips or advice would you give to others applying to Capgemini? *
I would say be yourself as the recruitment process is all about who you are as a person not necessarily what you know. Of course, technical knowledge is a plus, but they are more likely to hire you based on your personality and the potential you have in growing into a valuable asset to the company. Be on time, dress smart, prepare your questions and answers and be confident in your abilities.
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