Customer Adviser Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

9.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I am a customer adviser, I serve at the counter and do transactions for customers.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes, since beginning I have learnt new skills in the jobs I can do and the I have developed existing mathematic skills.

    10/10
  • 3. To what extent do you enjoy your programme?

    • Very much.

    10/10
  • 4. How valued do you feel by Lloyds Banking Group?

    • I feel very valued by Lloyds Banking Group.

    10/10
  • 5. How well organised/structured is your programme?

    • The programme is very well organised, I have a monthly appoitnment with my apprenticeship trainer and I am taught on the job well.

    8/10
  • 6a. How much support do you receive from your training provider?

    • I recieve a lot of support and training from my training provider.

    8/10
  • 6b. How much support do you receive from your employer?

    • My employer encourages the training and ensuring I get my workbook done.

    10/10
  • 7. How well does your salary/package meet your costs?

    • I am very happy with the salary and it covers all of my costs.

    9/10
  • 8. Are there many opportunities outside of work?

    • Yes.

    7/10
  • 9. Would you recommend Lloyds Banking Group to a friend?

    • Yes

  • 9b. Why?

    • Because it is a great place to work filled with opportunities and great benefits.

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

    • I would tell them to be open to trying new ideas and learning new skills.

Details

Level 2 Apprenticeship

Finance

Greater London

March 2017

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