CPO Analyst Review

I have the role of an Indexer, within the HUB of CPO. We receive court orders from Law Enforcement Agents who require information regarding customers bank accounts. I create a shell case, and carry out the basic searches for me to then pass over to the relavent flow. We also index further requests which are the witness statments and just queries that we cant answer over the phone. We also answer phone calles from the Law enforcement agents who may have queries so we try our best to answer anything they ask us.

I have learnt many skills since being on the apprenticeship scheme, and i have also developed existing skills. The skills i have improved on is personal confidence and knowing that i have the motiviation to complete any task thrown at me. The new skills i have picked up are that i now have the confidence to challenge anything i dont agree with. i Have also improved my telephoney skills and skills on the pc i never knew i had.

Yes, i enjoy my programme, all colleagues are helpful and help with motivation. and i enjoy the work i do.

I feel very valued as they give me all the training i require to have all the knowledge and skills i need.

I feel my programmed is very organised and structured becasue my mentor, makes sure that if there are any days neither of us can do, they will be in contact to re-arrange dates. And any queries i have they are very responsive to help me with the work. Any feedback is also given constructively to help with any future work books.

I receive all the training i require to help assist with gaining my qualification. They also provide me with any troubles i may be having, in regard to queries regarding the workbooks.

I receive all the training i require to help assist with becoming fully trained. I have also had the oppurtunity to develop in my own desired skills that have no relation to work.

My Salary/packages meets my costs as i have enough income to cover my monthly debts and then i still have enough money left over for the luxuries in life.

yes. i Feel like there is, as work will help with these opportunites, such as improving personal skills they will help with the training needed.

Yes

Its such a good place to work, they help you achieve and improve your skills inside and outside of work.

Be prepared to work hard and to be pushed hard to work hard as they know you can achieve big. They are ever so supportive so dont be shy when querying anything!