customer service Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • My day to day role is validating data on a spreadsheet to enable us to issue refunds to the customers the course has only just started however I am hoping to gain new skills soon which will benifit me within my job

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • None as present as the course has only just started however I am hoping to gain new skills soon which will benifit me within my job the course has only just started however I am hoping to gain new skills soon which will benifit me within my job

    10/10
  • 3. To what extent do you enjoy your programme?

    • its enjoyable the course has only just started however I am hoping to gain new skills soon which will benifit me within my job the course has only just started however I am hoping to gain new skills soon which will benifit me within my job

    10/10
  • 4. How valued do you feel by Lloyds Banking Group?

    • very valued the course has only just started however I am hoping to gain new skills soon which will benifit me within my job

    10/10
  • 5. How well organised/structured is your programme?

    • it seemes to bee quite rushed at present and the meetings with the assessor are sporadic

    10/10
  • 6a. How much support do you receive from your training provider?

    • only when requested the course has only just started however I am hoping to gain new skills soon which will benifit me within my job

    10/10
  • 6b. How much support do you receive from your employer?

    • I receive a lot of support the course has only just started however I am hoping to gain new skills soon which will benifit me within my job

    10/10
  • 7. How well does your salary/package meet your costs?

    • very well the course has only just started however I am hoping to gain new skills soon which will benifit me within my job

    10/10
  • 8. Are there many opportunities outside of work?

    • n/a the course has only just started however I am hoping to gain new skills soon which will benifit me within my job

    10/10
  • 9. Would you recommend Lloyds Banking Group to a friend?

    • Yes

  • 9b. Why?

    • I feel valued as an employee and they are always striving to get the best out of their staff

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

    • think long and hard before taking up the opportunity! also make sure that you get all the help and guidance required to complete the course

Details

Level 3 Apprenticeship

Finance

Wales

February 2017

View More Reviews
Recruiting? See how we can help you