customer service assistant Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • serving customers at the counter and in the banking hall whilst identifying possible ways we could help them and chanelling this through the correct people

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have developed my confidence and learnt how to identify ways to help save customers money.

    9/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy learning new skills on my programme

    8/10
  • 4. How valued do you feel by Lloyds Banking Group?

    • I feel valued

    8/10
  • 5. How well organised/structured is your programme?

    • It is organised and structured

    9/10
  • 6a. How much support do you receive from your training provider?

    • I recieve all the support i need from my provider

    9/10
  • 6b. How much support do you receive from your employer?

    • I recieve support

    7/10
  • 7. How well does your salary/package meet your costs?

    • My salary meets my costs

    7/10
  • 8. Are there many opportunities outside of work?

    • not that i know of

    6/10
  • 9. Would you recommend Lloyds Banking Group to a friend?

    • Yes

  • 9b. Why?

    • great benefits to staff

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

    • you have to have a real work ethic

Details

Level 2 Apprenticeship

Accounting, Finance

West Midlands

February 2017

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