Customer Adviser Review

I am a customer adviser. I serve customers at the counter and help with a number of queries and transactions.

I have become more confident in my role and developed better converstations with my customers.

I really enjoyed my apprenticeship. My assessor was lovely and supportive.

I feel very valued. They allow time for you to complete some of the work and your assessor meetings during work hours and help in the best way possible.

The programme is well structured but E learning could be made simpler to use. Its a bit disapointing that you cannot finish the programme earlier than a year.

I recieved all of the support I needed.

All of the support i needed.

My salary just about meets costs however my train fairs are very expensive and can make me struggle at the end of the month.

You get many oppertunities to go on courses and to meetings outside of the branch

Yes

It is a friendly inclusive place to work.

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