Customer Advisor Review

I work with Halifax either on the counter with money or out the front with queries.

I have learnt lots of new skills within this job role and have developed my exsiting skills I had around customer service.

I enjoyed my programme very well, I have finished my apprenticeship now though.

Sometimes I feel valued by them othertimes not so much, Its a working progress I think.

It was very well organised until my assesor got a promotion and I was left in limbo for months waiting for a new one to start and no-one bothered to get in contact or let me know what was going on.

When i had my final assesor Samantha Burt I had lots of support from her however unitl such times as I had Sam i didnt really have any support.

I recieved a lot of support from my branch whilst I was doing my apprenticeship, they were understanding and gave me time out to complete my work.

I get paid enough.

Not particulary.

Yes

Because they pay well, I work short hours and I have a great team of colleagues supporting me and each other.

To make sure you are a team player.