Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I am a telephone banking advisor for lloyds banking group and HBOS also dealing with Fraud calls. This is my day to day role and I always deliver brilliant customer service. Along side this I regulary look after teams who are new to role and help support there skills and gain there confidence to come up to there teams. Whilst doing this I am also taking part in the financial services apprenticeship to widen my knowledge and progress in my banking career.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes, During my time in the apprenticeship I have noticed a lot of things I do well which my assesor will question me about and also learnt a lot of knew things I did not know within the banking industry.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy it thoroughly. And other than my day to day role I like to exserice my mind when taking time out to complete my work books.

    10/10

  • 4. How valued do you feel by Lloyds Banking Group?
  • Very valued, I have progressed and achieve so much within my time working here.

    10/10

  • 5. How well organised/structured is your programme?
  • Very organised, my assesor is always prepared and guides me in the rigt direction

    10/10

  • 6a. How much support do you receive from your training provider?
  • enough support I need within the apprenticeship

    10/10

  • 6b. How much support do you receive from your employer?
  • enough support I need within the apprenticeship

    10/10

  • 7. How well does your salary/package meet your costs?
  • meets my costs.

    10/10

  • 8. Are there many opportunities outside of work?
  • yes, many

    10/10

  • 9. Would you recommend Lloyds Banking Group to a friend?
  • Yes


  • 9b. Why?
  • I think it is a enjoyable and great place to work.


  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?
  • I dont think there is much I could say about people who are applying other than I have enjoyed working here for the time I have and they are doing the right thing applying to work for LLoyds Bank


Details

Level 2 Apprenticeship

Finance

North West

February 2017


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