Sales assistant (apprentice) Review

I am a sales advisor(apprentice). My daily tasks involve interacting with customers on the shop floor, serving on the tills and as of recently a fragrance advisor on our fragrance counter. Making sure the store is clean, tidy and the shelves are full of stock is another important task.

I have passed my listening and writing English qualification and have recently passed my level 2 retail apprenticeship. Overall I have become a much more confident person, both in store and out of the store. I can happily direct customers to most products they require.

I enjoy the work I do, I enjoy making customers feel good and ensuring they leave our store happy and with all the products they came in for. I get on with every team member in our store. Overall I have really enjoyed the programme!

I feel valued by Superdrug because although I was an apprentice, I was treated just like every other team member in store. I was involved with every task and project (such as our store refit) just like everyone else was.

My induction for this programme was very thorough and the training I received was explained very clearly. My meetings with my assessor well always planned 3-4 weeks in advanced so I was never left surprised when my assessor arrived.

I have received lots of support from my assessor as whenever I had an issue I could just send an email and everything would be quickly sorted. My assessor was always happy to help me whenever I needed it.

Both the manager and assistant manager were always both very happy to help me with my workbooks when I needed it. if I ever needed one of them to sit down and help me with my work, the time I needed with them was always arranged in advance.

As an apprentice I earned £3.30 an hour. On the 19th August 2016 our whole team stopped getting paid weekly. Our first monthly pay was the 16th September 2016. The month between these two pay days was difficult for me as I had to pay £10 a week to get the bus to work.

There are opportunities to work in our other two stores in the town centre. For the fragrance and cosmetics team conferences often take place, this is a good opportunity to meet other people from different store and learn about all the new products and fragrances that are being released.

Yes

All team members are friendly and I think Superdrug is a great company for those who wish to work their way up in a team.

Be confident, talkative, dress smartly, smile and make eye contact with the interviewer and be full of product knowledge (research helps)!