customer advisor Review

my role is to provide excellent customer service to customers with credit cards that are with HBOS, and make sure i am answering calls effienctly

yes i am learning new things every day when i am taking calls all day, taking on new information.

i feel like i enjoy taking calls but regarding the apprentiship i have not been informed of anything about it. it feels like we arent even on an apprentiship at all

i feel a little valued, due to the fact we are doing the same job as everybody else who isnt on an apprentiship scheme

this programme is not organised at all. it feels like we are doing the very same job as everybody else that isnt on apprentiship. we started this job in october 2015and have only signed the papers in february 2016. was told this apprenship will take 6 months to a year to complete and nearly 6 months in we havent done anything regarding the apprenship, and havent even met our trainer.

i havent met my training provider.

i dont have any advice

this meets my costs quite well, i manage my money quite well so this salary is perfect for me, as i am only 17 so i dont have much to pay for at the moment

as far as i am aware, no there isnt

Yes

it is very good company to work for, a good wage and i have met a great group of people and made new friends here and met lots of new people. also i enjoy talking and advising customers

i dont have any advice