Business Relationship Manager at Lloyds Banking Group

Start Date:
Programme Type:
Apprenticeship - Advanced Level (Level 3)
£21,999 annually
Review Date:
April 2016

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Review Score


1. Please give an overview of your role and what this involves on a day-to-day basis:


Business Relationship manager, dealing with a portfolio of up to 1 million different business accounts on a daily basis. On average we are to take 25 calls per day and these can range from calls for financial assistance to support business growth, general service calls, explaining charges.

2. Have you learnt any new skills or developed existing skills?


I haven't developed any further skills in regards to the apprenticeship programme thus far. I believe that the further into the programme I get I will grow my skillset.

3. To what extent do you enjoy your programme?


The programme itself is good, Lauren Teegarden has been a massive help in the 5 months I have been on the programme.

4. How valued do you feel by Lloyds Banking Group?


I don't feel valued by Lloyds in the slightest.

5. How well organised/structured is your programme?


The programme is incredibly well structured and planned out well in advance so I know what to expect by the next time i receive a visit. I see Lauren once a month & she is always contactable for any questions etc that I may have.

6a. How much support do you receive from your training provider?


Lauren provides an excellent level of support, offering feedback where necessary and being very clear with what is expected in the programme.

6b. How much support do you receive from your employer?


I don't feel i receive the same level of support as others do.

7. How well does your salary/package meet your costs?


The salary is well paid for the role I am in, travel costs are minimal. The only problem I have is the location however as I chose to apply for the position & live where I do, it would be unfair for me to complain about that.

8. Are there many opportunities outside of work?


There are charity events run by the charity committee & I recently participated in D2MAD which is when Lloyds employees go into the local community and give up a day to work with a local charity. There are no real opportunities to socialise.

9a. Would you recommend Lloyds Banking Group to a friend? *


9b. Why? *

I feel that Lloyds is similar to other employers in that you need to be here for a particularly long time and know the right people before you can go anywhere. I don't feel as if my face fits with LBG.

10. What tips or advice would you give to others applying to Lloyds Banking Group? *

Application & interview process is standard, when applying for a higher position with regards to banding, be better prepared for any further information the bank may require.

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