Senior customer advisor. at Lloyds Banking Group

Start Date:
2012
Location:
Beal Feirste
Programme Type:
Apprenticeship - Intermediate Level (Level 2)
Salary:
£20,000 annually
Review Date:
March 2016

Connect with Lloyds Banking Group

Review Score

9.1/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

10/10

Senior customer service advsior. I take inbound calls for opening new current accounts and overdrafts.

2. Have you learnt any new skills or developed existing skills?

10/10

I have learned how to structure and contimue my personal development and also gained new skills on customer service.

3. To what extent do you enjoy your programme?

10/10

The programme has helped me to continue my personal development I have since had a promotion. This was essentially due to the apprenticeship programme.

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4. How valued do you feel by Lloyds Banking Group?

5/10

Positive.

5. How well organised/structured is your programme?

10/10

Excellent the lear direct trainer was excellent.

6a. How much support do you receive from your training provider?

10/10

Any futher help and time needed was always provided.

6b. How much support do you receive from your employer?

10/10

Excellent support.

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7. How well does your salary/package meet your costs?

7/10

n/a

8. Are there many opportunities outside of work?

10/10

The oppertunities have now increased due to new skills and knowledge.

9a. Would you recommend Lloyds Banking Group to a friend? *

Yes

9b. Why? *

For the oppertunity to develop.

10. What tips or advice would you give to others applying to Lloyds Banking Group? *

Work hard and use all the tools at hand to progress your career.

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