Customer Advisor at Lloyds Banking Group

Start Date:
2015
Location:
Bognor Regis
Programme Type:
Apprenticeship - Intermediate Level (Level 2)
Salary:
Review Date:

Connect with Lloyds Banking Group

Review Score

6.2/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

7/10

Customer advisor, greeting and serving customers on a day to day basis, using the computer and dealing with money.

2. Have you learnt any new skills or developed existing skills?

7/10

Yes, I have learnt more about customer service and developed my people skills.

3. To what extent do you enjoy your programme?

5/10

I quite enjoy it.

4. How valued do you feel by Lloyds Banking Group?

6/10

Fairly valued.

5. How well organised/structured is your programme?

8/10

Very well.

6a. How much support do you receive from your training provider?

6/10

Fair amount

6b. How much support do you receive from your employer?

5/10

Fair amount, more time to do the work would be better.

7. How well does your salary/package meet your costs?

6/10

Very well.

8. Are there many opportunities outside of work?

6/10

Some

9a. Would you recommend Lloyds Banking Group to a friend? *

Yes

9b. Why? *

Because I'm enjoying my time here and am enjoying what I am doing.

10. What tips or advice would you give to others applying to Lloyds Banking Group? *

Be honest, be yourself and always think about the customers.

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