Relationship team officer at RBS

Start Date:
2015
Location:
Bournemouth
Programme Type:
Apprenticeship - Advanced Level (Level 3)
Salary:
Review Date:

Connect with RBS

Review Score

9.2/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

10/10

I work in the coverage team in Bourenmouth supporting the relationship managers with their portfolio of commercial customers. This involves being a key contact for customers and assisting the managers with their work.

2. Have you learnt any new skills or developed existing skills?

10/10

Loads! I've got very good with the bank systems, learning how to talk to customers properly and help with their queries.

3. To what extent do you enjoy your programme?

10/10

Love it! It's new everyday and challenging!

4. How valued do you feel by RBS?

10/10

Very valued I am constantly being asked to help with special projects!

5. How well organised/structured is your programme?

8/10

Wasn't very well structured to begin with but very good now.

6a. How much support do you receive from your training provider?

7/10

BPP's support is good but not specifically helpful or not helpful.

6b. How much support do you receive from your employer?

10/10

Lots of support from within RBS, my line manager and team really help me!

7. How well does your salary/package meet your costs?

8/10

Very well it's a good apprenticeship wage.

8. Are there many opportunities outside of work?

10/10

Yes I am helping out a school next week for the bank!

9a. Would you recommend RBS to a friend? *

Yes

9b. Why? *

Because I like it.

10. What tips or advice would you give to others applying to RBS? *

Don't feel silly ask all the questions you need!

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