SNS Business Admin apprentice at Sky

Start Date:
Central London & City
Programme Type:
Apprenticeship - Higher Level (Level 4/5)
Review Date:
October 2015

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1. Please give an overview of your role and what this involves on a day-to-day basis:


My overall role is to work within the planning team of sky network services to manage the broadband across the UK. That means dealing with upgrades on the network, migration and managing jobs and projects.

2. Have you learnt any new skills or developed existing skills?


I have learnt how to communicate to employees within my department and how to work with them to achieve a goal. I've also developed my organisational skills; as I have many tasks, emails and reports to work on, I have learnt how to write down all my daily tasks and manage them in order of priority. I have also learnt how to analyse data and create reports.

3. To what extent do you enjoy your programme?


I enjoy my programme so far. i believe that it has given me the skills to become more successful. However, I would enjoy it more if the apprenticeship also catered towards my dream career which is to be a project manager.

4. How valued do you feel by Sky?


I believe that it is my team that makes me feel valued as they are enthusiastic and fun to work with. Being apart of the team and working with them makes me feel that a play an important part.

5. How well organised/structured is your programme?


When I first went to the inductions, I was one of the unlucky few who's Learning and development booklet was not ready. Also while other apprentices had already met their managers and buddies, I was left out of this opportunity and didn't hear a single thing from my manager until the day I started, I'm the one that had to call him to find out what was going on.

6a. How much support do you receive from your training provider?


I recieve alot of support and information. It would be nicer if my assesor could perhaps respond to emails quicker , apart from that, she is great

6b. How much support do you receive from your employer?


I recieve alot of support will working here whether its asking about tasks I need help on or finding out how to use people portal.

7. How well does your salary/package meet your costs?


It's very good compared to some apprenticeships out there and next year, my salary increases even more, of course, more would always be better. Plus we get free sky which my parents are happy about. There are alot of rewards and discounts we get also.

8. Are there many opportunities outside of work?


There are opportunities to go to Horse races, to volunteer to do speaches to schools about sky apprenticeships, chances to join in activites. We get discounts to the gym in Osterley and much more

9. Would you recommend Sky to a friend?


9b. Why?

I believe that as a company, Sky is a great place to go to to kick start your career. What I love best is that Sky is so flexible, if there was a different field that I wanted to try out, I know that they would let me. Sky's reputation also helps alot as it is a great company to have down on you CV. Sky's culture also makes it a fun and interesting place to work where changes are always being made. And I've already recommended Sky to my friends.

10. What tips or advice would you give to others applying to Sky?

My advice is to be yourself in the interviews but most importantly, do your research about Sky first. Make sure that you check your spelling and grammar also, there is nothing worse than applying to Sky without knowing about anything that they do, products that are coming out or their long term goals. The interview is to find out if your the type of person who will fit in with the Sky culture and florish. Also, just relax, don't come of to strong or to reserved, you need to find the right balance. Make sure that you know everything that you've put on your CV as they will ask questions about that.

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