Business Analyst Apprenticeship Programme 2022 - UK

by Fidelity International


Job Details

11th March 2022
Apprenticeship - Advanced Level (Level 3)
Business & Administration
United Kingdom

Business Analyst Apprenticeship Programme 2022 - UK


At Fidelity International, we see our apprentices as a vital part of our business. We’ll give you the support and training you need to succeed, whilst gaining a qualification. In return, you’ll help us deliver world class services and become highly knowledgeable about our business.

It’s a technological world - our clients want to engage with us using creative websites, great apps and through a first-class customer service team, all supported by best in class technology solutions that keep their data secure. At Fidelity, we pride ourselves on being a technology-powered organisation where technology is at the heart of everything we do. Our teams are quick to react quickly to changing market conditions.

Technology Infrastructure Services (TIS) are responsible for the day to day running of Fidelity’s IT solutions and services, providing a secure, reliable and accessible digital platform on a global scale. This enables our employees and customers to feel supported and secure.

We value a diverse workforce that drives different opinions and great ideas, leading to innovation, creativity and measured risk taking. If you are passionate about delivering change in a technological world, look to Fidelity.

What you’ll be doing:

The purpose of this role is to support the Business Manager who reports into the Head of Technology Infrastructure Services (TIS) with the effective management of the function. This role will specifically support TIS on various communications, meeting organisation, global webinar and learning initiatives, project oversight, data analysis and general administrative activities. The role will include working closely with many different stakeholders across TIS and technology, as well as around the world.

Your key responsibilities:

  • Provide day to day support to the TIS Business Manager
  • Observe and summarise key project meetings
  • Production and coordination of data and statistics to inform key decision making for the business
  • Support communication across TIS, including Zoom webinars and updates on global Microsoft Teams channels
  • Build and maintain strong relationships across the department
  • Engagement with Microsoft O365 services - Outlook, Excel, PowerPoint etc

As an apprentice you will have the opportunity to develop your skills across a number of different teams, which might include:

Service Management & TechHub: This team is responsible for helping to resolve problems and/or changes with the technology we use at Fidelity. The team provides IT support to employees in every Fidelity office around the world.

Delivery Support: This area manages any changes to the way our employees and services work within TIS.

Collaboration Technology: The team are responsible for the development, engineering, maintenance and support of Technology which Fidelity staff use every day to be productive.

Data Services: This area is responsible for the engineering, support and consultancy for all structured and unstructured Data Services, Data Visualisation and Virtualisation platforms. The team also provide tooling to support the movement of data across the organisation.

ChatBot, PaaSOps & CloudOps: These teams are driving change within the organisation looking for opportunities to challenge, improve & enable Fidelity to realise the full benefits of adopting agile development practises through increased use of the Fidelity Clouds.

Platform Services, Bridge & Infrastructure Strategy: The Platform Services team take care of engineering, supporting and assisting programmes on iSeries, UNIX, Storage, Backup, Virtualisation and Shuttle build service. The Bridge supports our major platforms on a 24x7 basis. The Infrastructure Strategy Group are responsible for driving strategic direction of our infra platforms.

What we look for

We’re looking for people that are interested in both the industry and the sector but ultimately those that are looking for a career which will reward them in both job satisfaction and development. During your apprenticeship, you will gain important insights and skills which will prepare you well for your future career, as well as learning from some of the best in the industry.

Students who are successful in securing an apprenticeship with us may have:

  • A ‘can do’ mentality with the ability to work under pressure
  • Excellent planning, problem solving, organisational skills and attention to detail
  • A keen interest in learning new things with the ability to think outside of the box and suggest new ideas
  • Good teamworking skills and not afraid to ask for help

We welcome applications from students from all educational backgrounds. If you’re inquisitive and ambitious, an apprenticeship at Fidelity could be a great opportunity for you.

As a minimum requirement you’ll need to:

  • GCSE Grade 4 or above in English and Maths and a Further Education qualification (A Levels, BTEC, IB etc.)
  • Be available to join us in September 2022
  • Have good computer skills (knowledge of Microsoft Word, Excel and Power Point preferred)
  • Have excellent communication skills
  • Our clients come from all walks of life and so do we. We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more.

As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business. We are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond.

Training and Development

Over your two-year apprenticeship programme, you will be based in our Surrey offices, where you’ll not only learn how our operations team contribute to making our organisation work seamlessly, but also build your knowledge of the wider business.

You’ll start your apprenticeship with a mini induction during which we’ll introduce you to investment management and how it fits into the City. After that, there are many more ways to develop your skills as your apprenticeship progresses.

At every stage, your development will be underpinned by the best apprenticeship training and professional certified courses.

Unlike other firms that hire on a volume basis, we take on a select number of apprentices. You will be highly valued here, so your development is heavily invested in from day one.

Social and networking events will help you get to know our people and culture. All the while you’ll be learning on the job, working to clear goals and understanding your own potential.

Future Opportunities

During your time with us you’ll get to learn even more about what you enjoy, what you’re great at, and how to develop the career path that’s perfect for you. Our apprenticeship programmes may even lead to full-time opportunities if that’s what you’re looking for.

About Fidelity

Fidelity International is a privately held, global asset management business with the aim to help our clients fulfil their financial goals.

We are dedicated to delivering the Fidelity experience to a wide range of clients from individuals, directly and through financial advisers, to large companies, institutions and governments. Helping clients to save for retirement and other long term investing objectives has been at the core of our business for nearly 50 years.etter world too. We recently handed over a new school and healthcare centre to local communities in Tanzania and Malawi.

How to apply

To apply for this programme and to find out more, please click on the apply button below.

Please note that applications may close before the application deadline, so apply early to avoid disappointment.

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