Rating

8.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My role consists of replying to any queries employees within Softcat may have and also helping towards several other processes in the company.

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes, since joining I have been able to grow my confident, this being by having the opportunity to do scenario's outside of my comfort zone. Alongside this, I have also been able to gain better organisational skills and also have developed my IT skills further.

    9/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy my programmed thoroughly. Softcat and QA have allowed me to have flexibility within my programme. with this, I am also enjoying completing the job role within Softcat and excited to see how the rest of my programme goes.

    8/10

  • 4. How well organised/structured is your programme?
  • Through a website in which QA use for apprentices, I am able to see all of my progress made so far during my apprenticeship as well as see how many more units in which I have to complete.

    8/10

  • 5. How much support do you receive from your employer?
  • Since joining, Softcat as a company have made sure I feel comfortable and settled in my role. From progress calls with L&D to having training plans in place with my manager, it has allowed me to get all benefits/experience in my apprenticeship.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • QA have set me a mentor, who will book in calls every 3/4 weeks to go over what work I have completed, after every 10 weeks I then receive a progress call which includes my mentor speaking to manager on if I am on track, making good progress, etc.

    8/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I feel like my qualification has massively impacted my performance in my role. This being that it is heavily related to my work, allowing me to progress my skills and produce high quality work within my job role.

    9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Yes, Softcat offer different groups in which you are able to join and network with other employers. L&D will also make sure that you are aware of any opportunities which may come up, to help you benefit from the programme as much as possible.

    9/10

  • 9a. Would you recommend Softcat to a friend?
  • Yes


  • 9b. Why?
  • The first day in which I started working for Softcat, I instantly felt comfortable. All employees at Softcat are friendly and will make sure you are support and are always happy to answer any questions. I am very lucky to have this job role with Softcat.


  • 10. What tips or advice would you give to others applying to Softcat?
  • My biggest advice would be to always be yourself. Being yourself will always allow you to stand out and Softcat value that. I would also say to be confident, apprenticeships are in place to help you grow and develop your skills to benefit you in your career role.


Details

Level 3 Apprenticeship

Human Resources

Glasgow

March 2024


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