Rating

8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Regularly speaking to customers either face to face or over phone, booking holidays, answering questions, booking extras for the holidays, providing welfare assistance, dealing with complaints.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Confidence, travel and tourism knowledge, money counting skills.

    9/10

  • 3. To what extent do you enjoy your programme?
  • Face different challenges everyday sometimes rewarding sometimes a learning curve.

    8/10

  • 4. How well organised/structured is your programme?
  • Some of the work issued is hard to completed as it requires jogging your memory to think of a scenario in the past, where as if a guide was given at the start of programme it may be easier to track what you need for the future.

    7/10

  • 5. How much support do you receive from your employer?
  • support from everyone around me.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • My provider responds often and quickly.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • my knowledge is so much stronger through my apprenticeship.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • no

    1/10

  • 9a. Would you recommend TUI UK & Ireland to a friend?
  • Yes


  • 9b. Why?
  • Friendly environment, rewarding, interesting, great benefits.


  • 10. What tips or advice would you give to others applying to TUI UK & Ireland?
  • be comfortable and happy to speak to customers all the time, be prepared for challenges


Details

Level 3 Apprenticeship

Sales

CV3

March 2024


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