1. Please give an overview of your role and what this involves on a day-to-day basis:

My role working for OCS is being the team leader of 7 receptionists across our 3 GKN Aerospace sites in Bristol, during this role I oversee all policies and procedures and am always looking at ways we can improve our services and deliver the best possible customer service.

7/10

2. Have you learnt any new skills or developed existing skills?

I have learnt a lot of new skills such as different leadership styles and built a lot of confidence within my role.

8/10

3. To what extent do you enjoy your programme?

I really enjoy learning on the Bud platform with all the different videos and links to follow that there are and I can always rely on my tutor to help me if needed.

7/10

4. How well organised/structured is your programme?

After quite a bumpy start with hearing nothing from my first tutor for 3 months and having being reassigned 2 new tutors without any indication or reason for it happening all within the first 6 months of my course. I am really happy with my current tutor and hope that there will be no more changes.

5/10

5. How much support do you receive from your employer?

With both of my managers having completed apprenticeships themselves they understand how it works and are always on hand to support when needed.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

5/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Completing this course is really making me more knowledgeable in my role and I am learning new tips and tricks everyday.

8/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

N/A

1/10

9a. Would you recommend OCS Group to a friend?

Yes

9b. Why?

I can always rely on my managers for support.

10. What tips or advice would you give to others applying to OCS Group?

There are always opportunities to better yourselves and always training provided to help you pursue your career.

Reception Team Lead Review

Rating

Details

Finance Accounts Assistant

Project coordinator

Digital Delivery Director

ADMIN ASSISTANT

HR/LD Apprentice