Rating

7/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Supporting customers who contact us with technical issues with their industrial hardware/software. This involves calling customers and answering the phone and emails, researching and testing their issues, advising them how to resolve it.

7/10

2. Have you learnt any new skills or developed existing skills?

Much improved my technological literacy

7/10

3. To what extent do you enjoy your programme?

I think it is a very valuable course and I am glad I am doing it

7/10

4. How well organised/structured is your programme?

I wouldn't say it's super organised but wouldn't complain either

7/10

5. How much support do you receive from your employer?

Support is always available whenever I need it

7/10

6. How much support do you receive from your training provider when working towards your qualifications?

Currently in 1st year there is not much support outside the classroom, but I know there will be more tailored support in later years

7/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Currently, I don't find there is much relevancy between my role at work and my training modules.

7/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

There are relatively regular social events throughout the year

7/10

9a. Would you recommend SolutionsPT to a friend?

Yes

9b. Why?

Good place to work, friendly colleagues

10. What tips or advice would you give to others applying to SolutionsPT?

Subject-specific knowledge can be taught. What's important is having the aptitude to learn, ability to collaborate and values that align with the company's