Rating

5.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Mt role involves serving customers and building holidays that fit their needs, alongside studying for my apprenticeship

    5/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have developed good time management skills, as well as learning how to handle irate customers

    5/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy my programme as it is giving me an opportunity to get a qualification which i otherwise before starting at tui i wouldnt have gotten a chance to get

    5/10

  • 4. How well organised/structured is your programme?
  • In my opinion i feel my programme could be better structured, i feel if it was in a physical paper formed booklet it would be easier to follow, for me anyway as i am a visual physical learner

    5/10

  • 5. How much support do you receive from your employer?
  • I receive little support from my store manager, my deputy manager is more helpful and supportive, my store manager only cares about store numbers

    5/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • My apprentice coach is absolutely fantastic, she has helped develop a more structured way fro me to get through my work in a more timely manner, i feel i have struck gold with her helping me throughout my apprenticeship

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • My qualification is very generalised in my role and is by no means mandatory to be able to do my job

    4/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • there arent many extra caricular, my team has their own group of people they spend time with ( long time serving staff

    3/10

  • 9a. Would you recommend TUI UK & Ireland to a friend?
  • No


  • 9b. Why?
  • I feel if they wanted to do airline i would absolutely recommend it to them, but if they wanted to work in a retail store i would recommend a different travel agent as they have better incentive and shift patterns


  • 10. What tips or advice would you give to others applying to TUI UK & Ireland?
  • Dont unless its airline, retail is so much work for little pay and rubbish incentive & commission


Details

Level 3 Apprenticeship

Sales

Aberdeen

March 2024


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