Finance Apprentice - Accounts Receivable Review

My daily tasks include contacting customers for payment remittances and confirmation of payment for invoices. I will use both email and telephone to contact customers and assist with any issues they have regarding their account. I will also submit report commentary regularly to explain the situation of accounts under my responsibility.

I have developed my communication skills and now feel much more confident speaking with internal and external stakeholders in person, via email and telephone. I have developed my active listening skills which has helped build working relationships with my customers. I have also learned how to effectively use a range of systems which i had previously not heard of.

I have really enjoyed my experience so far as I have learned so much and been involved in many different projects and tasks relating to the course. I enjoy the flexibility that comes with hybrid working and having online classes. I also really enjoy speaking with other members of the course and learning about their journeys and experience in the industry.

I have found my program very well structured. I get 2 afternoons per week to completed my coursework and lessons. If there are changes in the lesson times my manager is very flexible and supportive, ensuring that I still receive my 20% off the job hours. I can also find ways to implement new learning from the course into my daily role.

I receive lots of support from my employer. Where there are aspects of my course that I don't cover in my day to day role they will provide me with the opportunity to speak with those who cover that aspect of work and where possible shadow them. They are always looking to help me improve my knowledge and skills and I feel very valued.

I have review calls with my training provider every 6 weeks which is helpful in ensuring I am progressing well on the course. They are also available to help as and when; in my experience they are very prompt at responding to emails where I have queries or concerns. They also work well with my manager to ensure i'm receiving the best support.

I have gained a much better understanding of how to do my role and why it is important through working towards my qualification. Learning from other members experience on my course has also helped me prepare for scenarios that I wouldn't have otherwise been prepared for. This knowledge has also given me much more confidence when speaking with others within my role.

We are encouraged to complete at least 4 hours of community work each year. I enjoy this because it is different to my everyday role and it feels very rewarding. It can also be a great opportunity to speak with people that I wouldn't usually get to speak to within my working day. We also have a group in which all of the apprentices across part of the business come together to network and discuss our experiences. This is great because I have learned about other parts of the business and other apprentices journeys.

Yes

Cummins is a great place to have a career as they are very focused on development and ensuring employees feel valued. As an apprentice I have had so many opportunities to learn and experience new aspects of the business and my role. I feel very supported by everyone in the workplace.

It's important to understand Cummins core values and ensure they align with your personal values as this is something that Cummins really pride themselves on and makes it a great place to work. It's also important to be willing to work hard and learn as much as possible as that will help you get the most out of your rime with the business.